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"Twilio, et. al, have a brutal, unrelenting scam/spam problem and they have no solution for it. They have nothing. If they had a solution they would have deploy
by Dwolb 4y ago
"Twilio, et. al, have a brutal, unrelenting scam/spam problem and they have no solution for it. They have nothing. If they had a solution they would have deployed it long ago."
That's an interesting point I hadn't heard that before. Don't banks essentially do some form of this with KYC checks?
Would expect being smart about bringing in some components of that process would reduce spam while not introducing too much user friction.
- toast0 4y agoBank KYC is different because all the banks have to do it, so you can't really avoid it (although maybe some are worse than others). Also, banking usually has more switching costs; people don't usually sign up for a bank, run a couple transactions and leave for another. Twilio is one of a large number of players in this market, spending a lot of effort on KYC likely turns off some customers and may be overinvesting for tire kickers.