3 ms·
There are definitely stable systems where the operational budget is so small that the cost of a human trained on it is higher than the ops budget. This can resu
by GauntletWizard 4y ago
There are definitely stable systems where the operational budget is so small that the cost of a human trained on it is higher than the ops budget. This can result in one of two terrible consequences: Either nobody touches it and it gets stale, or it's viewed as being "Underdeveloped" and poorly-considered features are added.
Trying to "optimize" these systems to use more of their error budget and save operational cost results in fiascos - There was a multi-day outage (not full outage, but several full days below SLA) on a minor system while I was at Google where it boiled down to "Bad Engineer tries to justify their job and management lets them implement a poor design over the objections of everyone".