That's true but it's just a reality of being employed by a saas company these days. Customer support, sales, etc have those too (and usually less formalized and

That's true but it's just a reality of being employed by a saas company these days. Customer support, sales, etc have those too (and usually less formalized and unpaid) so why are engineers immune to this? You can still probably find some shops that ship an offline distribution but that's becoming more rare.