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> Some companies hire dedicated tech people whose only job is to be oncall, handle alerts, and improve the oncall infrastructure. This role is called ‘DevOps En
by kodah 4y ago
> Some companies hire dedicated tech people whose only job is to be oncall, handle alerts, and improve the oncall infrastructure. This role is called ‘DevOps Engineer’ at some companies, SRE (Site Reliability Engineer) at others, and may also be called ‘Operations Engineer.’
I really wish this wasn't stated so matter-of-factly. Neither of these is actually supposed to be true. A lot of times on-call gets stuck on these folks because they're often treated as second class citizens in the softwarescape. There is really great structure for doing these roles right that doesn't involve them making them full time on-call.
- steelegbr 4y ago> A lot of times on-call gets stuck on these folks because they're often treated as second class citizens in the softwarescape. Sadly spot on. For anyone that’s not been the ops side of the fence, you are expected to do major works out of hours as it’ll impact developer productivity. You can also lose your public holidays, weekends and evenings to issues while others get to switch their phone off and forget about work until they return. It does a real number on you. Glad to be fully on the dev side of the spectrum now but some of the attitudes of interviewers I had to endure to get there… And that was with a CS degree and a truckload of IaC/glue-ware experience!