3 ms·
that only applies to tier 1 oncall. if they are oncall overnight they are most definitely tier 2.
by fishywang 4y ago
that only applies to tier 1 oncall. if they are oncall overnight they are most definitely tier 2.
- Cyph0n 4y agoAh, that makes sense!
- Morgawr 4y agoGoogler here, was SRE on tier 2 (not SRE anymore). Tier 2 is still "proper" oncall and we were split between sites. I think devs would be tier 3 oncall instead which has no compensation and no expectation of a certain prompt response time (also SLAs and other metrics might be different since they usually aren't an SRE team). In that case tier 3 rotations wouldn't be handled by SREs and would likely not be split across sites (since dev teams aren't usually). There may be exceptions, and I've never been in a dev team myself although I interacted with many so I might be wrong, but I can't recall ever seeing a tier 2 oncall SRE team not having a site split and having people 24/7 oncall overnight. Just my personal experience.
- fishywang 4y agoAt least at 2016, when I left Google, my team was tier 2 with weekly rotation (but we were onboarding sre support at the time, so it might change to 8-hour rotation later).
- sbrother 4y agoMy team (SWE) does a week-long tier 2 oncall shift ~every 6 weeks. It's very disruptive to my life (although it doesn't seem to bother people without young kids or with stay-at-home partners). I would flat out refuse a team with more frequent oncall, even if it were tier 3.