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I would say it makes sense to make the oncall pay based on the number of pages you get or some other metric but that would just create some unwanted incentives
by babyshake 4y ago
I would say it makes sense to make the oncall pay based on the number of pages you get or some other metric but that would just create some unwanted incentives and problems. It's probably good to think of paying engineers for oncall time they are not spending putting out fires as a form of reward for setting up their systems to be reliable.
- cbarrick 4y agoThat's a pretty perverse incentive. Why fix the thing if I get paid more if it's broken? Why tune the pager to be quiet if noise equals cash? The pager should be tuned to your SLOs, and you should be incentivized to exceed those SLOs.
- HowTheStoryEnds 4y agoBecause at a certain point: time > cash.