Audible lost me as a customer forever because of unnecessary promotional notifications. In general I disable notifications on my phone for everything other than

Audible lost me as a customer forever because of unnecessary promotional notifications. In general I disable notifications on my phone for everything other than what I actually would want to be interrupted by. For me that's things like texts, phone calls, a few messaging apps, and I get a notification whenever my credit card is used. Everything else gets blocked (side note but I really wish Android had a way to block all notifications by default except for whitelisted apps instead of allowing everything by default and making you block them on an app by app basis). I was a happy paying Audible customer for years until they sent an advertisement through notification. The Audible app is a bit unique in that audiobook controls for pause, play, etc are done through a notification so I couldn't just disable them entirely. It really made me salty that I was getting advertisements for a service I was already paying $15 a month for. I even went through customer service and they told me there was no way to disable just those notifications. I would probably still be a subscriber today and that was maybe 6-7 years ago so they missed out on more than a thousand dollars from me because they couldn't resist sending stupid advertisements to paying customers and I doubt anyone at Amazon even cares.