2 ms·
This is exactly the approach I followed as an employee and it worked great. Unfortunately it doesn't work so well as a single guy answering reader mail.
by nicbou 4y ago
This is exactly the approach I followed as an employee and it worked great. Unfortunately it doesn't work so well as a single guy answering reader mail.
- smcleod 4y agoWhat about an automatic reply with some "helpful links" and a suggestion box?
- nicbou 4y agoThat would be the website through which they contact me! It's just that some questions cannot easily be answered. The lazy users are a fairly small subset of the people who contact me. Most of them stump me with their questions.