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One way to think about it: By making a FR, the user is providing free feedback. This feedback might be useful or not. Still, remember that the user has investe
by zigzag312 4y ago
One way to think about it:
By making a FR, the user is providing free feedback. This feedback might be useful or not. Still, remember that the user has invested his/hers time to submit the explanation. Be nice if possible. Passionate users can be a bit extreme, so give them some slack. But if the user is not behaving politely, ignore him.
The user has NO idea how expensive would it be to implement this FR. Even developers often have no idea, so don't feel offended, if he/she doesn't know. Communicate it to them so they can manage their expectations.
Don't say you'll do it for X amount of money. The amount will either be too high (unless it's a corporate user) or it'll be too low and you'll be devaluing your work. If you would do it for a fee, tell them they'll probably need to raise some funding for you to implement this feature or hope someone else is prepared to do it for free.
If the feature doesn't fit your vision for this software, thank them for the input and clarify to them that at this time this FR doesn't fit your project. So, they'll need to find an alternative solution for their needs.
- AH4oFVbPT4f8 4y agoit would be interesting if github allowed the user to submit the feature request and commit x amount of dollars they are willing to pay to have it implemented. if the maintainer wants to entertain the offer, the two agree, and requestor submits the money to github to hold in escrow until the feature is implemented or the time has expired.
- scrollaway 4y agoThis exists as third party services. IIRC it’s exactly how bountysource used to work. I think the model never took off enough to be attractive to github to implement on their end. But yea I think it would be cool and more popular if integrated directly in it.
- TingPing 4y agoUsers don't understand costs, especially for certain countries. The biggest bounty I got was like $300 for a solid week of work. Most were a few bucks. It was a waste of everyone's time and money, except BountySource.
- jefftk 4y agoIt could maybe have worked if a large number of users all wanted the same new feature, and pooled their willingness into a relatively large bounty? Or if it were common for maintainers to be nearly on the fence about implementing something, so that a relatively small bounty might push them over. But yes, it clearly didn't work.
- papito 4y agoBut really, people should not put you in this situation and discuss the work they are about to do. After all, we don't do major "surprise" work in the workplace (usually).