Can think of plenty of possible reasons. They bought a fairly short "prospect" list for crappy life insurance products, you're on it for whatever reason and wh

Can think of plenty of possible reasons. They bought a fairly short "prospect" list for crappy life insurance products, you're on it for whatever reason and whoever's selecting names to call from the prospect list doesn't have the ability (or inclination) to remove names from it. It's not one entity, it's some MLM type operation where everyone gets given or sold the "prospect" list which happens to include your name on it You get flagged for calls back because you answered and politely said "not interested at the moment" one time. Or you get flagged for calls back simply because callcentre employees have to flag some percentage of their calls as generating a "call back" response to avoid being terminated for underperformance You're good "for training purposes" because you usually answer and listen to part of the pitch and say a few things! Or "calls to make when my boss is standing behind me" or "calls to make when my average call length KPI is dipping and I'm worried I might be terminated for underperformance"