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How is that chargeback granted? The inspector has documentation for doing his job in the property. Does Mastercard etc not even ask him for some evidence?
by rightbyte 4y ago
How is that chargeback granted? The inspector has documentation for doing his job in the property. Does Mastercard etc not even ask him for some evidence?
- ZephyrBlu 4y agoMy understanding is that chargebacks are not fun to deal with even if there is overwhelming proof that it's fraudulent.
- acdha 4y agoI’d imagine it’s similar to what’s described in the article where the cost of fighting it and the extra processing fees cut even further into the profit margin, and if it happens more than once they’ll use it as an excuse to jack up the base rate. Home inspection isn’t like retail sales - almost anyone buying a house can easily pay with cash or check, you’re not a big fraud risk since they’re not getting something they can resell, you can explain the problem in person, and a longer processing time doesn’t matter because you’re not doing a ton of transactions or any where someone expects to get the product in 30 seconds. I’m sure it’s convenient for customers but if you’re the inspector looking at paying 5+% of your revenue you’re definitely going to ask how many customers would walk if you don’t accept a credit card.