4 ms·
It's a good point. I had a scammer stole my credit card number. I reported the fraud and the bank instantly removed it, but the scammers just said I was lying
by notch656a 4y ago
It's a good point. I had a scammer stole my credit card number. I reported the fraud and the bank instantly removed it, but the scammers just said I was lying and eventually got their money back. Bank backed the scammers and said I must be lying because the scammers produced a tracking number for some arbitrary package that went to my same zip code (but not my address).
As a customer I found getting the charge reversed and then unreversed as not much different experience than the bank telling me to go fuck myself to begin with. It's actually laughably easy for the merchant to fight a chargeback by just providing any arbitrary tracking number to your zip code as full satisfactory proof they fulfilled their agreements. The writings of this article do not anywhere near match the reality I've seen with chargeback process and appeals process, which seam to heavily favor the merchant.
- metadat 4y agoIt depends heavily on the card company. Most of them are user-hostile scum, with Amex being the most cardholder friendly. I've still been screwed by AirBnB to the tune of $2k even when I used an Amex card. Caveat emptor (buyer beware), I'll never use AirBnB again, got totally ripped off by a creepy and deceptive house host in Pebble Beach who claimed we damaged his house, even though I'd taken pics of a lot of the oddities. Live and learn.
- LionTamer 4y agoWhat happened?
- blackoil 4y agoThis could have been protected using OTP or some 2FA good online credit card payments. Little hastle but goes long way to protecting fraud like this.