4 ms·
Support, as well as detailed, rigorous documentation in a technical writing style, are definitely lacking with Mikrotik products. There is a lot of assumed know
by oakwhiz 4y ago
Support, as well as detailed, rigorous documentation in a technical writing style, are definitely lacking with Mikrotik products. There is a lot of assumed knowledge in the process of specifying and then purchasing from them. However the price, support and feature set are not too bad if you're able to determine ahead of time that it would all be suitable for your environment.
- kirenida 4y agoI did get very technical support in the forums, down to the level of tracking latencies and detailed package inspection. But that was way too low-level and over my head for something that worked out of the box on several previous OpenWRT installs on much weaker hardware. I like the idea of Mikrotik and understand that they are pretty powerful for the price, but as you said, they require a certain level of experience and knowledge to wrangle them to the users liking.