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A major part of their value proposition was that they couldn’t decline your ride because they didn’t feel like driving to your destination which is now gone. H
by m-ee 4y ago
A major part of their value proposition was that they couldn’t decline your ride because they didn’t feel like driving to your destination which is now gone.
However that has been a lie for years now, and the updated version might actually be an improvement. Trying to go to Oakland from SF frequently led to drivers showing up and having to argue with them.
“I’m not going to Oakland, cancel the ride”
“no you cancel the ride”
Or more aggravating, they figured out they could stop nearby the pickup point but out of sight to see the destination then claim that you didn’t show. This meant arguing with Uber support to get the cancellation fee dropped.