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My $800 Asus monitor developed a faulty power supply, so I RMA'd it in original packaging. They refused the repair on the basis that the screen was cracked and
by jjoonathan 4y ago
My $800 Asus monitor developed a faulty power supply, so I RMA'd it in original packaging. They refused the repair on the basis that the screen was cracked and sent me back a cracked screen. Unfortunately, my proof pictures weren't illuminated and in focus on the corner where Asus RMA cracked it, so I couldn't prove anything and was SOL. Ah well.
- cptskippy 4y agoThis is why I take a dozen or more photos of anything I ship, regardless of whether it's eBay, RMA, or a return. Photos are free.
- jjoonathan 4y agoYep. My story was an $800 reminder that my photo game wasn't on point. Wise readers will let my $800 be their reminder.