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One way to do discoverability here is to make a suggestion if you notice the user hoping around between texts during typing.
by llaolleh 4y ago
One way to do discoverability here is to make a suggestion if you notice the user hoping around between texts during typing.
- torstenvl 4y agoAbsolutely not. Machines and software that interrupt users are Kafkaesque torture devices. Hell is full of Clippies and microwaves that repeatedly beep for eternity.
- failTide 4y agoThere's got to be a tactful way to do this without interrupting users. If anyone's got some good examples I'd like to take a look.
- lostlogin 4y agoThe thing some email clients do where they say “did you mean to attach something” is the one I love. I’d like a Mark II version which also says “there is no such thing as Sunday 8th of August this year” so that I can fix my errors before they cause problems.
- homonculus1 4y agoIt's just fundamentally a bad idea. Software should never, ever bother the user during use about how it's being used. That's what tutorials and documentation are for. No matter how clever and subtle you think you're being, you're still just redirecting the user's attention from the task at hand toward the UI itself. No matter how ignorable, dismissable, or optional it is, it's an abysmal UI failure and it shouldn't even happen once. Make the feature right in the first place and you won't have to resort to nagging.
- failTide 4y agoI wouldn't mind having a shortcut or "I'm stuck" button that would try to figure out what my issue was based on my last 5 minutes of activity.