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Also had terrible experience with that last year, brand new X570 constantly crashing after a year, found a capacitor leaking they kept the card for two week and
by Algent 4y ago
Also had terrible experience with that last year, brand new X570 constantly crashing after a year, found a capacitor leaking they kept the card for two week and sent it back without any change and with the shipping sticker directly on the box.
Had to throw the card away (out of spite, I had my own machine constantly crash for months before finding the cause) and buy a new one and X570 is not cheap at all. I'll do everything I can to never buy an Asus again for a long time, this include work where I can weight on this.
Since then two friends with a Asus MB (one same as me the other an intel one from 3y ago) went dead too due massive amount of capacitors leak, made me think they have a big problem that isn't talked about very much.
- jjoonathan 4y agoMy $800 Asus monitor developed a faulty power supply, so I RMA'd it in original packaging. They refused the repair on the basis that the screen was cracked and sent me back a cracked screen. Unfortunately, my proof pictures weren't illuminated and in focus on the corner where Asus RMA cracked it, so I couldn't prove anything and was SOL. Ah well.
- cptskippy 4y agoThis is why I take a dozen or more photos of anything I ship, regardless of whether it's eBay, RMA, or a return. Photos are free.
- jjoonathan 4y agoYep. My story was an $800 reminder that my photo game wasn't on point. Wise readers will let my $800 be their reminder.
- sleepymoose 4y agoI hear more RMA horror stories about ASUS motherboards than any of their other products. That could just be due to a higher amount of MB failures though.
- ngcc_hk 4y agoI am too old. In 1980s if you buy motherboard you have to buy asus. Ever if it is built, asus. Not sure these days as more a mac person … except my pc is running i9 still asus. Never have motherboard issues. Just sample of one but so far so good.