> SaaS has replaced discrete sales as the go-to business model for software because it’s better for the customer, ... What. Does the author actually believe t

> SaaS has replaced discrete sales as the go-to business model for software because it’s better for the customer, ... What. Does the author actually believe this? Every single example of a company that switched from something I could buy to making me rent it instead has ended up costing me more money and given me a worse product that is constantly at risk of >poof< disappearing if the company goes under or just decides they feel like EOLing it. I'll totally buy the rest of the quoted sentence (e.g. about recurring revenue) but the part I quoted above is absolute arrant nonsense.