> Most software we use at work exists in one of two categories: > 1. It’s new and we love it for now. > 2. It’s old but we have to use it and we hate it. > [

> Most software we use at work exists in one of two categories: > 1. It’s new and we love it for now. > 2. It’s old but we have to use it and we hate it. > [... Microsoft Excel] inhabits its own category: it’s old, but we love it There's a fourth quadrant missing in that diagram: "It's new and we hate it", aka "the Microsoft Teams quadrant".