> So I get them on the line and say, "Oh, no, my warranty is about to expire? Which car are you calling about?" And they pause, confused. I'm surprised by that

> So I get them on the line and say, "Oh, no, my warranty is about to expire? Which car are you calling about?" And they pause, confused. I'm surprised by that. Every piece of car warranty junk mail I've ever gotten had the exact, correct make and model of my car. I'm pretty sure there must be some database that sells that info at scale.