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I worked at several companies where the main competition is Excel and competing against it sucks because you have to change how people work to get them to use t
by henning 4y ago
I worked at several companies where the main competition is Excel and competing against it sucks because you have to change how people work to get them to use their product and people don't like that. They come up with "deal breakers" about why the software won't work for them and then imply that if you fix those things, they will adopt it. This is always false. I'm hoping my next job has another company as its main competitor instead.
- Closi 4y agoYou have to have a compelling reason for changing away from an excel spreadsheet from a users perspective. If you give users their exact spreadsheet but in a web interface, you have probably given them zero benefit and removed all flexibility (i.e. what would have been a new column in three seconds is now a feature request to IT).
- henning 4y agoYes, I've sat through all the meetings and customer calls where we talk about uncovering pain, addressing pain to deliver value. The customers are thrilled. Everyone is high-fiving. Then they go live and no one uses the service. Then it turns out there are "deal breakers" that mean they can't use the app. It's the same story over and over.
- trelane 4y agoAlso, nobody got fired for buying IBM. Or Microsoft, these days.