Generally as you go towards more specialized vendors or higher-end items, the issues fade. I've had a great experience with Soncoz (audio equipment) and their p

Generally as you go towards more specialized vendors or higher-end items, the issues fade. I've had a great experience with Soncoz (audio equipment) and their policies/behaviors so far have shown to be excellent. When a relatively minor defect was found in their product, they yanked them all off stores online, paid to have them shipped back from buyers, and fix it all up and sent them back. Very nice work. Many US electronics vendors won't go that far, and just let products with serious faults sit on shelves and make returns a circus ordeal.