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I don't think this was a bug, but more a deliberate feature. From my understanding, they probably target customers who don't order that much, but are willing to
by woutr_be 4y ago
I don't think this was a bug, but more a deliberate feature. From my understanding, they probably target customers who don't order that much, but are willing to pay a monthly fee for the "pro" features, which includes free delivery, and some discounts.
But I can't comprehend how this is worth it to Foodpanda, I'm an already paying customer, ordering 3-4 times a week, me not being a "pro" user should be making them money, since I pay full price, and pay delivery fees. What they've done now, is not converted me to "pro", and lost me as a customer.
- thinkharderdev 4y agoYeah, that's why I can't help but think that some of these dark patterns arise as bugs. Maybe I just have too much faith in humanity, but I can't imagine some PM sitting there thinking this would be a good idea that wouldn't eventually blow up in their faces. But who knows, maybe I'm just naive.
- magnus_blackarm 4y agoi would think that it was the customer who came up with the idea, not the pm.