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> E.g require any restaurant to have a brick and mortar restaurant with actual customers in it, or it’s banned. Why on earth would it matter to me as a deliver
by golergka 4y ago
> E.g require any restaurant to have a brick and mortar restaurant with actual customers in it, or it’s banned.
Why on earth would it matter to me as a delivery app user if I'm ordering from an ordinary restaurant or a dark kitchen? The only thing I care about is the food being good. And ordinary restaurants with actual customers in it often treat deliveries as something not really important.
- craftkiller 4y agoBecause ghost kitchens have less skin in the game. They can ship a subpar product and then whenever their reviews get bad enough, they just pick a new name and start over "fresh" as an exciting "new" restaurant. Brick and mortar restaurants have a reputation to uphold. Every time I've ordered from a ghost kitchen the food has been considerably worse.