The article is quite reasonable contrasted to the headline. If the headline reflected the article, it might read, "Reconsider attempting humor in error messages

The article is quite reasonable contrasted to the headline. If the headline reflected the article, it might read, "Reconsider attempting humor in error messages if the error is likely to make a stressful situation worse" I might be the target demographic for cutesy error messages. I appreciate attempts to empathize with my pain across the gulf of the internet. What I don't appreciate are unhelpful error messages, which seems like the main issue in the article. Like someone who keeps cracking jokes in serious or stressful situations, the devs who are both cutesy and unhelpful aren't reading the room, so to speak, applying insufficient gravity to the situation. I'd appreciate this kind of cutesy message to the circumstance described in the article: Oops! We made an error. But do not worry! Your information is saved. Try reloading the page. If that does not work, here is our customer service number.