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Doing things that are kind of funny for the developers, and then ordinary users have wildly varying opinions of... isn't so great.
by mlyle 4y ago
Doing things that are kind of funny for the developers, and then ordinary users have wildly varying opinions of... isn't so great.
- Spivak 4y agoYou could make that argument about any copy. If you pick something neutral tone someone will say it's sterile and uncaring. If you pick something technical someone will say it's pointless and confusing. If you pick something firm someone will say its angry or condescending.
- mlyle 4y agoYes, but I like the reference to Scalzi someone else made in this thread: the failure state of clever is "asshole." Sterile, professional, and uncaring is a heck of a lot better than a chunk of the user population thinking "it's worse than them not caring-- they're actively mocking our complaints/problems!"