4 ms·
> Scenario: A user who has paid for a subscription then cancels it wishes their data to be deleted. > Outcome: The information is not deleted as it is required
by zaarn 4y ago
> Scenario: A user who has paid for a subscription then cancels it wishes their data to be deleted.
> Outcome: The information is not deleted as it is required to defend any possible future legal action.
Just to point out how dangerous this advice is; You are required to delete data on the user. You aren't required to delete data you need for legal purposes (your accounting department will need it for the tax office) and data you need to defend the legal claim (so delete everything but the data that essentially says 'User X booked Subscription A for N months'.
- andix 4y agoYes, you need to keep the invoices with the users name and address on it (and probably a customer record in the ERP system). But - for example - if you provide a service that stores a users portrait picture, you need to delete the portrait picture upon request. You don’t need that for a financial audit.