3 ms·
> I found working with Google people impossible, which includes on the account side. They are rude and unhelpful. I ran a business on GCP and paid for the $150
by alasdair_ 4y ago
> I found working with Google people impossible, which includes on the account side. They are rude and unhelpful.
I ran a business on GCP and paid for the $150/month support option. I was honestly pretty amazed at how good the support was (like, multiple google engineers stepping through my code line by line to find the root cause of an issue). For $150 a month (and only a few thousand a month total GCP spend) this seemed like a really good deal and included 24/7 4-hour response times.
This was at least five years ago however - no idea if they still offer this plan today.
- tedivm 4y agoThey laid off all of those people who used to help you and outsourced support. https://www.businessinsider.com/google-cloud-layoffs-support-teams-looker-2022-3?op=1 https://www.businessinsider.com/google-cloud-layoffs-support...
- dylanz 4y agoI pay $50/mo for basic GCP support and they’ve been fantastic thus far. That’s just my experience using it in the last few months.