You just bypass their legal department by filing a small claims case. Do it in CA, you can sue for up to 10K in damages. A valet crashed my car, I sued for dim

You just bypass their legal department by filing a small claims case. Do it in CA, you can sue for up to 10K in damages. A valet crashed my car, I sued for diminished value for 9999.99 dollars. Their attorney told me I would never see a penny, told me they would move for change of venue and tie me up in civil court. I went to court, won, they appealed, I won again. About 5 days later I had a check in the mail for 9999.99. I paid 100 bucks to file and serve them through the police department and had to take two days off, but I won and it was kind of easy. They can bring an attorney to represent them, didn't seem to help them in my case with zero legal expertise.