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Once a platform is past a certain size, they should no longer be allowed to permanently ban a person without due process. See for example the people whose live

Once a platform is past a certain size, they should no longer be allowed to permanently ban a person without due process. See for example the people whose lives have been affected because they were banned from Facebook for absolutely no reason, and they could no longer access Facebook Marketplace. I think it's very dangerous to create a new type of second-class citizen that can no longer access certain online services, because naive algorithms were allowed to go rampant, without any checks and balances.

shagie 4y ago
Unless there is fraud checks involved, I don't think the person's account is banned. It may be suspended and in which case this can be rectified by adding a payment method and upgrading the account from the free tier to a paid tier. They can still access oracle cloud services... just not for free. As a note, think about the egress charges they were racking up (on a free tier) by doing a mongodump for five hours. The free tier is meant as a teaser for migrating to a paid account - not a perpetual production workload.
- onli 4y ago
  Not for 5 hours. Five hours ago. Author is talking about a "huge" database, but then mentioned 1GB, which is tiny. In that case there were no significant egress charges.
- 8n4vidtmkvmk 4y ago
  egress is usually metered.. Oracle could simply put a limit on their free egress. no need to ban
- LadyCailin 4y ago
  The support case says: > Even if I try to upgrade and manage payment it says I don't have access to perform that operation So no.
  - shagie 4y ago
    That customer support chat is from someone else from April 25th. It is not from the blog poster. There is no indication that the blog poster communicated with Oracle Support in that blog post. Everything from Oracle support in the blog post is from other people and paraphrased Q&A on the Oracle Community Support forum (where the support became a private correspondence with the person rather than out in the open). At the very end: > Q: Did you create a thread in Oracle Community forum? > A: Yes, no answers. And digging into the FAQ for the free tier... > Does Oracle Cloud Free Tier include service level agreements (SLAs) and technical support? > Oracle Cloud Free Tier does not include SLAs. Community support through our forums is available to all customers. Customers using only Always Free resources are not eligible for Oracle Support. Limited support is available for Oracle Cloud Free Tier with Free Trial credits. After you use all of your credits or after your trial period ends (whichever comes first), you must upgrade to a paid account to access Oracle Support. If you choose not to upgrade and continue to use Always Free Services, you will not be eligible to raise a service request in My Oracle Support.

shagie 4y ago

Unless there is fraud checks involved, I don't think the person's account is banned. It may be suspended and in which case this can be rectified by adding a payment method and upgrading the account from the free tier to a paid tier. They can still access oracle cloud services... just not for free. As a note, think about the egress charges they were racking up (on a free tier) by doing a mongodump for five hours. The free tier is meant as a teaser for migrating to a paid account - not a perpetual production workload.

onli 4y ago
Not for 5 hours. Five hours ago. Author is talking about a "huge" database, but then mentioned 1GB, which is tiny. In that case there were no significant egress charges.
8n4vidtmkvmk 4y ago
egress is usually metered.. Oracle could simply put a limit on their free egress. no need to ban
LadyCailin 4y ago
The support case says: > Even if I try to upgrade and manage payment it says I don't have access to perform that operation So no.
- shagie 4y ago
  That customer support chat is from someone else from April 25th. It is not from the blog poster. There is no indication that the blog poster communicated with Oracle Support in that blog post. Everything from Oracle support in the blog post is from other people and paraphrased Q&A on the Oracle Community Support forum (where the support became a private correspondence with the person rather than out in the open). At the very end: > Q: Did you create a thread in Oracle Community forum? > A: Yes, no answers. And digging into the FAQ for the free tier... > Does Oracle Cloud Free Tier include service level agreements (SLAs) and technical support? > Oracle Cloud Free Tier does not include SLAs. Community support through our forums is available to all customers. Customers using only Always Free resources are not eligible for Oracle Support. Limited support is available for Oracle Cloud Free Tier with Free Trial credits. After you use all of your credits or after your trial period ends (whichever comes first), you must upgrade to a paid account to access Oracle Support. If you choose not to upgrade and continue to use Always Free Services, you will not be eligible to raise a service request in My Oracle Support.