I worked at a Helpdesk for 3/4 years. I remember afternoon walks around the compound where I was crying my eyes out. I really hated the fact that we didn't get

I worked at a Helpdesk for 3/4 years. I remember afternoon walks around the compound where I was crying my eyes out. I really hated the fact that we didn't get the needed time to fix problems. I was only allowed to file calls and move on to the next incoming phone call. Later I became an application manager, and I was basically fixing my own calls (and others' too) and felt 10x better about it. Not taking stuff too personal is basically what I wasn't good at.