My mother is 70 years old and recently had a stroke. Every week we're dealing with password issues which are mostly Google related. The good news is I've been a

My mother is 70 years old and recently had a stroke. Every week we're dealing with password issues which are mostly Google related. The good news is I've been able to switch most of her stuff over to Apple based tools and that's helped significantly, but getting over the hump of new technology was a pretty big hurdle, and costly to me in terms of time and money. My mom is in the same situation, and I shudder to think how she would navigate this without help from her family. Not everyone is as fortunate as my mom is, but what this librarian is describing really touched a nerve because I know if it's happening to my mom, a former Sun Microsystems employee, I know it can happen to anyone.