It does seem like the library's (and really, anyone who helps the aged with their accounts) first order of business for those that have access to their email sh

It does seem like the library's (and really, anyone who helps the aged with their accounts) first order of business for those that have access to their email should be to get them setup with a secondary account at a different service. I'm aware of a number of problems though - this is a lot of cognitive load to add to someone who just barely understands how to get to the mail in the first place. And obviously it doesn't help someone who is already locked out and seeking assistance getting back in. It opens another (likely less secure intentionally) way of phishing the seniors. And there is not really a good way to transfer all of your email history from one account to another that I'm aware of. So while I believe the best "market solution" would be for folks to use some sort of alternative, I'm not sure it's a realistic ask. So Google needs to take this seriously and realize how devastating this can be. It's not "just a free email address" to many people, it's their lifeline to everything. Heck, even myself as a tech savvy person worries about getting locked out of my Google account given I use an Android phone and have 2FA setup through that device for a large number of services, including my password manager. Note to self, get on that physical version of the digital black book that provides physical copies of anything needed to get back into accounts (2FA codes, backup codes, etc.)