2 ms·
I'm a Volt owner since 2018. It really depends on your locale. Some dealers won't acknowledge repairs covered under some warranties (for the Volt, there's a 30
by eddyfromtheblok 4y ago
I'm a Volt owner since 2018. It really depends on your locale. Some dealers won't acknowledge repairs covered under some warranties (for the Volt, there's a 30000 bumper to bumper and 100000 mile for the hybrid components), escalating to Corporate about service issues at dealers (they have a lemon law phone number) will give you a lot of runaround. You'll probably find sales pressure tactics with every dealer. I suggest checking the subreddits for a particular model to get a feel for the post-purchase experience.
That said, GM did send out a marketing survey last year that was geared towards determining what customers want from their purchasing experience, asking which among Amazon, Apple, etc, customers would prefer in different aspects.