5 ms·

> If the user executes 'Repair Mode' in the 'Battery and Device Care' menu in the 'Settings' of the smartphone, the smartphone is rebooted. But how do you ente

> If the user executes 'Repair Mode' in the 'Battery and Device Care' menu in the 'Settings' of the smartphone, the smartphone is rebooted. But how do you enter repair mode if your phone is broken?

liminalsunset 4y ago
I think on Samsung phones, plugging them into a standard USB-C multiport hub with an HDMI monitor and a keyboard/mouse plugged in allows use of the "DeX" mode, even while locked. I would assume someone could plug the phone in, use the mouse to enter their password and operate the UI to activate such a feature.
- Nullabillity 4y ago
  I'm sure that'll be helpful for the one person in the world who owns a USB-C multiport hub.
  - liminalsunset 4y ago
    I wasn't aware they were so unpopular. I don't mean a Thunderbolt dock, it can be one of those ten buck dongles from Amazon with a bunch of ports on it, that looks like a glorified card reader. It will also work with any computer monitor that has a USB-C input and USB ports on it, usually, which are starting to become popular enough lately where I'm from.
  - NavinF 4y ago
    They’re pretty common. I don’t own one personally, but lots of people have laptops with no full-size HDMI port. For them the dongle is necessary to make the laptop usable.
  - deleted 4y ago
    [deleted]
  - nolok 4y ago
    You can just use a usb to hdmi cable or adapter
- nolok 4y ago
  You can just use a usb to hdmi cable or adapter
blooalien 4y ago
Depends entirely upon how exactly it's broken, and how the mode is enabled. If it's done in the settings app, then as someone else here pointed out, a broken screen would make that a bit pointless. If the mode can be enabled other ways (button combination, something via USB, etc) preferably in multiple possible ways, then it could be extremely useful.
zuminator 4y ago
Seem to me that if your phone can't even boot up, then repair mode is moot, the repair person won't be able to log into your account to access your private info. Even after the phone is operational they still won't be able to run anything without you putting in your password. I think this is more for the situation where the repair person asks you to log in so they can verify that the phone is fully working. You'll want to expose as little sensitive data as possible. I do think you have a point though. If you sent in a non-functional phone, and now it's in the shop being fixed, but the repair person needs to do a detailed check of the phone's operation, how can that be done safely without you being present? Maybe there could be a "repair mode password" that you can give out remotely and only allows the phone to enter repair mode.
- leereeves 4y ago
  > Seem to me that if your phone can't even boot up, then repair mode is moot I've never needed to repair a phone, but I assumed the repair shop asked for your password. (And some other comments have said as much here.) Do they not do that? If they do, I like the idea of a "repair mode password".

> If the user executes 'Repair Mode' in the 'Battery and Device Care' menu in the 'Settings' of the smartphone, the smartphone is rebooted. But how do you enter repair mode if your phone is broken?

liminalsunset 4y ago

I think on Samsung phones, plugging them into a standard USB-C multiport hub with an HDMI monitor and a keyboard/mouse plugged in allows use of the "DeX" mode, even while locked. I would assume someone could plug the phone in, use the mouse to enter their password and operate the UI to activate such a feature.

Nullabillity 4y ago
I'm sure that'll be helpful for the one person in the world who owns a USB-C multiport hub.
- liminalsunset 4y ago
  I wasn't aware they were so unpopular. I don't mean a Thunderbolt dock, it can be one of those ten buck dongles from Amazon with a bunch of ports on it, that looks like a glorified card reader. It will also work with any computer monitor that has a USB-C input and USB ports on it, usually, which are starting to become popular enough lately where I'm from.
- NavinF 4y ago
  They’re pretty common. I don’t own one personally, but lots of people have laptops with no full-size HDMI port. For them the dongle is necessary to make the laptop usable.
- deleted 4y ago
  [deleted]
- nolok 4y ago
  You can just use a usb to hdmi cable or adapter
nolok 4y ago
You can just use a usb to hdmi cable or adapter

blooalien 4y ago

Depends entirely upon how exactly it's broken, and how the mode is enabled. If it's done in the settings app, then as someone else here pointed out, a broken screen would make that a bit pointless. If the mode can be enabled other ways (button combination, something via USB, etc) preferably in multiple possible ways, then it could be extremely useful.

zuminator 4y ago

Seem to me that if your phone can't even boot up, then repair mode is moot, the repair person won't be able to log into your account to access your private info. Even after the phone is operational they still won't be able to run anything without you putting in your password. I think this is more for the situation where the repair person asks you to log in so they can verify that the phone is fully working. You'll want to expose as little sensitive data as possible. I do think you have a point though. If you sent in a non-functional phone, and now it's in the shop being fixed, but the repair person needs to do a detailed check of the phone's operation, how can that be done safely without you being present? Maybe there could be a "repair mode password" that you can give out remotely and only allows the phone to enter repair mode.

leereeves 4y ago
> Seem to me that if your phone can't even boot up, then repair mode is moot I've never needed to repair a phone, but I assumed the repair shop asked for your password. (And some other comments have said as much here.) Do they not do that? If they do, I like the idea of a "repair mode password".