> Is it because customers are used to apps after a decade of "there's an app for that" marketing? It's because we've conditioned an entire new generation of im

> Is it because customers are used to apps after a decade of "there's an app for that" marketing? It's because we've conditioned an entire new generation of imbeciles with this as the bare minimum expectation. A web browser is deemed decidedly "old fashioned" to this group of people. Case in point, I had a younger coworker openly mock and laugh at my use of a mobile website, "your app looks so old and archaic". He was right; it lacked the spinning animations, atrocious UX, and hoovering up of my contacts which has become the standard.