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When writing emails, I often feel like I have to include redundant stuff, repeat myself, reference "aforementioned" paragraphs, and do other things in order to
by Koshkin 4y ago
When writing emails, I often feel like I have to include redundant stuff, repeat myself, reference "aforementioned" paragraphs, and do other things in order to compensate for the unfortunately usual attention deficit of the reader(s).
I also try to avoid numbered lists of, say, issues I want resolved, in which case I may send a series of emails instead, because people tend to respond to the first item on the list and happily ignore the rest.
- 1MachineElf 4y ago>in which case I may send a series of emails instead I wonder if this is how institutions used to handle IT issues before ticketing systems were common.
- dcminter 4y agoI'm dubious that aforementioned will help you in this. I've found that in mild cases it's best to lean on short pithy words and bullet pointese. In severe cases go for the "one concept and/or sentence per email" approach. In pathological cases a length of lead pipe and a stern manner is your only hope :)