I experienced this first hand at a previous job several years ago. We were all relatively capable, some more than others, so we didn't really _depend_ on SO 100

I experienced this first hand at a previous job several years ago. We were all relatively capable, some more than others, so we didn't really _depend_ on SO 100%, but the disruption affected each one of us, we talked about it to others and soon enough it was the full open space that was down. It's not that we couldn't do anything without SO but that a critical part of our work environment was affecting the rest. Kind of like a bullwhip effect.