Sadly, it won't happen because the telecommunications regulator is in bed with the carriers. Some countries do have Communications Ombudsmen that can be effect

Sadly, it won't happen because the telecommunications regulator is in bed with the carriers. Some countries do have Communications Ombudsmen that can be effective. In those countries, just the information that you are speaking to the Company about "Case no. 999999" is enough to pull those companies into line. Just by having a case number, they know that the Ombudsman has definitely been brought in to the situation. The Ombudsman's office also has the direct phone numbers of the upper-level complaints echelons of the Company's customer service officers, so you don't get obstructed by the normal customer service centre. I've only had to use the Ombudsman once. I was quite impressed by the action it produced.