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Can you clarify when/how a KPI ever not a target? Bonuses and promotions always go to those who exceed them, and "improvement plans" or "restructuring" is rese
by thebiss 4y ago
Can you clarify when/how a KPI ever not a target?
Bonuses and promotions always go to those who exceed them, and "improvement plans" or "restructuring" is reserved to those who miss.
- cwkoss 4y agohttps://en.wikipedia.org/wiki/Perverse_incentive#The_original_cobra_effect https://en.wikipedia.org/wiki/Perverse_incentive#The_origina... Any imperfect measure that becomes a target gets pursued at the expense of the original intent.
- zeruch 4y agoYou restated what I meant better than I stated it. Thank you.
- _8j50 4y agoIt's not a perverse incentive, there is a limit to it. And it has a counter balancing incentive in the form of having to run for an election. If you passed bad laws for the sake of metrics you get voted out because there is someone else that wants to do better than you. A perverse incentive is not the same as compensation for doing your job.