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Customers are publicly asking for your answers for your what in their opinion is an ill conceived and/or villainous process. Not answering claiming that it viol
by antman 4y ago
Customers are publicly asking for your answers for your what in their opinion is an ill conceived and/or villainous process. Not answering claiming that it violates your privacy process from which they specifically exempted themselves could also be considered even more ill conceived/villainous.
They are waiting for your answers, it is a public matter as per your clients repeated requests, it affects more people, money is involved, we are all waiting for your resolution and future mitigation actions. Or rebuttal ofcourse.
- kalkin 4y agoIf I was a customer and Stripe (or any other company) started releasing private correspondence and financial details publicly because someone on the internet claiming to be me complained about the company, and the company took that as implicitly waiving any privacy obligations, I'd be pretty upset. If they said that the prurient interest of their other customers in the details was part of their decision I'd be even more upset!