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It turns out the poster did, in fact, omit extremely material info from their original post. They sold a used company van via credit card via their stripe accou
by graeme 4y ago
It turns out the poster did, in fact, omit extremely material info from their original post. They sold a used company van via credit card via their stripe account: https://news.ycombinator.com/item?id=32264886 https://news.ycombinator.com/item?id=32264886
This is not something the business sells, and a huge chargeback risk
- axus 4y agoIsn't the obviously correct behavior by Stripe to suspend that transaction, without interrupting others? Clearly they are able to identify transactions on a case-by-case basis.
- graeme 4y agoI read their account. They only complain of Stripe holding "the" money, from the car. Did they say Stripe locked their account or did any other restrictions? https://www.reddit.com/r/smallbusiness/comments/wa1zob/dont_use_stripe_i_am_trying_to_save_you_from_my/ https://www.reddit.com/r/smallbusiness/comments/wa1zob/dont_... I read a few of their comments their complain seems to be about the $3000 and needing to wait 120 days to get it. They also say you can't call, but at least for me I'm able to call Stripe here: https://support.stripe.com/?contact=true https://support.stripe.com/?contact=true
- Tryk 4y agoI don't see any phone number there.
- graeme 4y agoIf you have an account, you click "call me" and they call you
- neurostimulant 4y agoOP said the options to "call me" is greyed out: https://old.reddit.com/r/tifu/comments/wa230m/tifu_by_using_stripe_as_a_payment_processor_for/ihyybjm/ https://old.reddit.com/r/tifu/comments/wa230m/tifu_by_using_...
- patmcc 4y agoFirst, that seems to be what happened to OP. They suspended the transaction and are holding funds associated with that transaction. Second, I posit that having even one (confirmed) suspicious or fraudulent transaction increases the likelihood of having others.