Stripe folks have confirmed that they will only allow certain support channels when certain situations come up (I'd imagine certain types of assumed fraud would

Stripe folks have confirmed that they will only allow certain support channels when certain situations come up (I'd imagine certain types of assumed fraud would merit async channels only, etc.). It's just a crazy coincidence that they also won't tell you the underlying truths to the situation that would let you understand why they aren't letting you call them. Surely they are reasonable and not just standard corpo tech negligent customer support. Surely.