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> imprecisely stating their desire to speak to a person who would agree with their view of the facts and swiftly enact the resolution that they prefer. Wow, on
by civilized 4y ago
> imprecisely stating their desire to speak to a person who would agree with their view of the facts and swiftly enact the resolution that they prefer.
Wow, one reply in and we're already seeing open contempt for this type of troublesome customer. What nerve, expecting a payment processor to promptly process payments and make funds accessible to the account holder.
This reply is going to look monumentally bad if the customer ends up being right about how they were treated.
- austenallred 4y agoThe Reddit thread shows that OP has interacted with Stripe through Twitter DMs at a minimum.
- notinfuriated 4y agoYes, this happened in the thread, after other people suggested it when he asked for help connecting with a human. So if the purpose of your comment is to support the idea that, many people who say "Ugh, I cannot reach a real human" have in fact spoken to several humans, repeatedly and at length, then you do not have enough information to support that here. The statement that he never talked to a human could be true at the point in time when he first made the claim in his reddit post.
- wernercd 4y ago> This reply is going to look monumentally bad if the customer ends up being right about how they were treated. And will you say the opposite when the opposite is true? Other comments mention facts about how the OP tried to do something outside of normal and the response is expected for "abnormal" behavior on an account. Anger against companies is one thing... but will you defend them when it turns out the company is in the right or is this only a one sided comment?