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I like this article a lot. A good exercise might be to practice apologizing without using the word "sorry", unless it's a truly trivial matter. People use the
by JohnBooty 4y ago
I like this article a lot.
A good exercise might be to practice apologizing without using the word "sorry", unless it's a truly trivial matter.
People use the word "sorry" all the time in fake, shallow ways. As if it's some kind of magic word. People don't want to hear a magic word. Like the article says, they mostly want to know:
1. That you know what you did
2. That you know why it hurt them
3. That you're not going to do it again
4. That you're going to fix things (when it's possible. sometimes it can't be fixed)
5. They want to know that you care
Of course, don't say any of the above unless you are being honest.
- musicale 4y ago> 3. That you're not going to do it again Usually impossible to know a priori. How about "tbh something similar is probably going to happen repeatedly, but perhaps with diminishing frequency."
- JohnBooty 4y agoYou're correct. It is impossible to know the future. I'd hoped it would have been obvious that yes, it's not realistic to flawlessly predict the future, and that "That you're not going to do it again" meant "They would like some level of confidence that you're not doing to do it again" and not "Assure them that you are a god-level creature with the ability to make definitive statements about the future." I'll try and be 100x more verbose next time to see if I can't close up some of those loopholes.