> But users are notoriously fickle, and complaints often don’t align with their behavior. While some Instagram users claim that they want to see more photo-base

> But users are notoriously fickle, and complaints often don’t align with their behavior. While some Instagram users claim that they want to see more photo-based posts in their feed, Mosseri said users are posting less of this content, _choosing instead to share pictures to their Stories or through direct messages_ Maybe they use DMs because they hate your ad delivery. Maybe they use stories because you make every effort to push users to it, so that's where the eyeballs are. Pretty tiresome to position your company as a victim of its users when you have a shocking level of influence over their behavior. Not to mention how credulous this passage is from a journalistic standpoint.