A strong dose of LUXr style UX work and Vlaskovits & Cooper style Customer Development will do a lot to fix these problems. We all tend toward "doing what we k

A strong dose of LUXr style UX work and Vlaskovits & Cooper style Customer Development will do a lot to fix these problems. We all tend toward "doing what we know." (Coding the next feature, for example) If you recognize it in yourself, that's a big start.