"Great, so I can sign up for the same plan again, since my use falls within what you're offering?" "Well, no, because now we know you'll actually use what we s

"Great, so I can sign up for the same plan again, since my use falls within what you're offering?" "Well, no, because now we know you'll actually use what we say we provide, and we don't really want to provide what we're offering—that part's a lie." It'd be different if they'd responded by discontinuing that kind of plan entirely. This seems pretty straightforward to me.