Wonder what makes you think of Shopify as a great product? I work with it on quite a high level position and everything about it is plainly terrible: support (

Wonder what makes you think of Shopify as a great product? I work with it on quite a high level position and everything about it is plainly terrible: support (terrible, only few people that care can help), management (many promises - zero delivery), tech side (team is suffering from ways their API works).