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These guys were lucky enough that ad traffic wasn't yet a primary driver for them. For a lot of other businesses, this could be a death sentence. We've been hit
by bilalq 4y ago
These guys were lucky enough that ad traffic wasn't yet a primary driver for them. For a lot of other businesses, this could be a death sentence. We've been hit with inexplicable suspension of payment processing (that took weeks of repeated inquiries and internal escalations to resolve) and threats to take down our app from the Play Store for violation of a policy that we actually weren't in violation of.
Automated systems making mistakes is one thing, but it takes a real callousness to leave your customers with no recourse when things inevitably go wrong. The casual cruelty from Google has the potential to tear away people's livelihoods. My main advice to everyone is that you should absolutely avoid using Google services as much as you can. If you choose to use them anyway, you must have a business continuity and disaster recovery plan in place that you can execute when Google randomly shuts you down with no recourse.